Mobios Push FAQ

What URL to use in the Nagios Connection settings?

Use the full path to the Nagios CGI interface. Usually this the Nagios url with cgi-bin appended. However your Nagios server might be configured differently. For example: http://www.example-host.com/nagios3/cgi-bin/

Aren’t push notifications unreliable?

Yes! So are most other forms of notification and even then there is always the human factor. If receiving alerts is mission critical we recommend you configure Nagios to use escalation notifications and use problem acknowledges in your workflow. You can use MobiosPush to send acknowledgements.

Can I add my Nagios server certificate for safe HTTPS connections?

Yes, this is an iOS feature. Mail the certificate file to yourself and on your iPhone open the mail and tap the attached certificate. You will now get the option to install the certificate. If you do not wish to do this you can also just enable the “Always trust SSL certificate” in the app settings.

Does the MobiosPush backend use the Nagios credentials?

No, the app directly connects to your Nagios server. So neither the credentials nor the Nagios url are ever send to the backend. The backend is only used for the push notifications.

Do I need to reconfigure Nagios if I get a new iPhone or reinstall the app?

No, a unique id is stored securely in the keychain on your iPhone. The keychain will keep this id once you migrate to a new phone or reinstall the app. In the MobiosPush backend the current Apple device token is kept with this id to send the push notifications to Apple. Other apps exist that do use the device token directly, this gives an inferior notification solution as this token can and will change on reinstall and when replacing your phone with a new one.